Please be Generous this Giving Season!

From the Director’s Corner

As we enter this holiday season, please know how much we appreciate your support to MUM – and how very much it is needed right now. We continue to see record numbers of people seeking food at our office and mobile food pantries, as well as applying for emergency financial assistance. The need in our community is great and many of our neighbors continue to struggle to make ends meet.

Since the beginning of 2023 through the end of November, MUM has seen nearly 6,000 visits for food assistance, and we have distributed 263,000 pounds of produce and non-perishable items. Importantly, we have significantly increased the varieties and amount of healthy produce we provide, which is often too expensive for many of our clients. But sourcing, organizing, distributing, and keeping records of the food and the data on our clients is a lot of work and we rely on volunteers to get the work done.

Since the beginning of the year through November, MUM has also prevented the evictions of 36 households, providing over $17,000 in emergency financial assistance. We have helped 50 clients restore or prevent the disconnection of their utilities, providing nearly $33,000 in emergency financial assistance. We have also helped 7 clients with prescription drug assistance. MUM staff field many more calls and make a lot of referrals for assistance to other agencies.

In mid-October, MUM hired Jackie Ventura, a part-time bilingual (English/Spanish) Program Manager, to help manage our operations and to help our team of staff and volunteers to serve our clients more effectively. It takes significant time to work with our clients to understand the challenges that they face and to make referrals to other organizations for additional services and assistance to address their short-term crises and to find solutions to their long-term challenges. Given that the majority of our clients are Spanish speaking, this has been a high priority, and we are so happy to have Jackie on our team! Your financial donations are critical to ensure that MUM has the staff and resources to continue to offer these services to those in need in our community.

MUM has been working with a team of students from the University of Maryland to get feedback and input from our various stakeholders to inform the development of a strategic plan for MUM in the new year. Please read below to take the surveys relevant to your roles with MUM as a donor, volunteer and/or client. We value your input and are always happy to receive feedback through this survey or any other means, so please let us know what you think about your experience with MUM. 

Many of our neighbors continue to struggle to make ends meet, and for MUM to continue supporting them through these challenging times, we must raise more funds quickly. Our year-end goal is once again to raise at least $20,000! MUM’s Board of Directors has generously agreed to match year-end donations up to $10,000. Thanks to your generous donations, we accomplished a similar goal in 2022! Please help us to reach our 2023 goal so that we can continue to support our many neighbors in need with healthy food and holistic support to meet the challenges they face.

We make it easy! Donate here.

As we look forward to 2024, MUM wishes you a joyful ending to 2023, and a peaceful new year! Thanks again for your support of MUM!

Dayna Brown, Executive Director

MUM Surveys of Donors, Volunteers and Clients

In an effort to continually improve, MUM has partnered with a multi-disciplinary team of students from the University of Maryland’s Center for Social Value Creation to gain deeper insights into MUM’s services and effectiveness. Your perspectives will be invaluable in helping them identify MUM’s strengths and areas for growth. If you have not already received and responded to the following surveys, please do to help us meet the needs of our clients, donors, and volunteers better. All responses are anonymous, and we appreciate your feedback!

For Donors

As a valued donor, your experiences and opinions are critical to this process. The University of Maryland team invites you to participate in a brief, anonymous survey designed to gather your feedback on MUM.

For Volunteers

This survey aims to gather valuable insights from those who generously donate their time and skills to MUM. Your responses are crucial and will help guide the continued success and improvement of MUM’s programs and shape MUM’s future strategies and volunteer initiatives.

For Clients

As MUM aims to ensure our programs and operations are client-centered and meet the needs and support the resilience of our diverse clients, we value your feedback on your experiences with MUM. This survey is anonymous and is available in English and Spanish

The Impact Consulting Fellowship (ICF), a prestigious initiative by The Center for Social Value Creation (CSVC) at The University of Maryland, offers students from diverse academic backgrounds the opportunity for hands-on, pro-bono consulting with various impact-driven organizations, including B-Corporations and nonprofits. Open to both undergraduate and graduate students from all schools within the university, participants are chosen through a selective application process. This program provides a unique platform for students to apply their skills across multiple industries, fostering practical experience and social value creation. You can learn more about ICF and CSVC at the links below: 

Special Thanks!

Thanks to everyone who supported MUM through GivingTuesday on November 28! This global celebration and expression of generosity seeks to encourage us to help others during this giving season. We appreciate those who supported MUM through GivingTuesday, helping us to help neighbors facing financial challenges. 

Although GivingTuesday specifically targeted November 28th this year, you can contribute now … and at any time. Know that your donations will go directly to supporting our neighbors in need! Call or email the office if you can do a food drive or give your time or talents.

MUM Office Hours

MUM’s office is open Tuesdays, Wednesdays, and Thursdays from 9am to 4pm. Through the end of December the office food pantry is open Tuesday, Wednesday, and Thursday from 10 am to noon and from 1 pm to 3 pm. Starting January 2nd, the food pantry will only be open on Wednesdays and Thursdays from 10am to 12pm and 1pm to 3pm. Appointments preferred, walk-ins accepted. 

Clients needing food assistance on Tuesdays please visit:
Hughes United Methodist Church
10700 Georgia Ave.
Silver Spring, MD 20902
301-949-8383. Se habla Espanol.
Open every Tuesday from 9:30am to 12:30pm.
Face mask is MANDATORY.
Bring ID and grocery bags.
All staff and visitors are still asked to wear masks in the MUM office.

Note the MUM Office will be closed for the holidays as follows:

  • CLOSED December 26, 27, and 28.

Appointments for assistance with eviction prevention, utility shut-off prevention, and purchase of prescription drugs can be made by contacting the MUM office by telephone at 301-929-8675, by fax at 301-929-8234, or by email at office@mumhelp.org.

Giving to MUM is easy!

Here’s how to make a financial donation. | Here’s how you can help by volunteering.